Numbness is a form of protection. When emotional intensity exceeds what can be processed — abruptly, in trauma, or slowly, under prolonged stress — the system reduces the amplitude. Not selectively: everything dims, joy included.
Hence the part that frightens people most: they describe watching their own life through glass. They know they should feel something at good news and don't. And the absence of a reaction produces guilt — the one emotion that still gets through.
What matters is that it isn't permanent and isn't a change of character. It is a raised threshold, and it comes back down when the load drops or when it is worked on directly.